Dear Customer,
Thank you for your interest in our products. Our Derma Pen is of high quality, manufactured with advanced
technology and durable materials. We strive to provide safe,reliable,and effective products that meet the needs
and expectations of our customers.

1. Manufacturing quality and brand reputation: Our Derma Pen is meticulously designed and manufactured with
high-quality materials. Our company has a strong reputation for delivering safe, reliable, and effective skincare
tools.

2. Innovative technology and design: Our Derma Pen incorporates the latest technology and innovative design
to provide better treatment outcomes and a more comfortable user experience. We continuously research,
improve, and apply advanced technologies to maintain a leading position in the market.

3. Personalized treatment options: Our Derma Pen offers multiple interchangeable needle modules, allowing
you to customize your treatment based on your specific skincare needs.

4. Customer satisfaction and support: We value customer satisfaction and support greatly. Our team is
dedicated to providing high-quality service and support, answering your queries, and ensuring a positive
experience when using our products.
Please feel free to contact our customer service team. They will be happy to provide you with information about
the product details, usage recommendations, and assistance with placing an order.

Company Profile

GHY Beauty is a manufacturer of Derma roller / Dermapen / Permanent Makeup Device. We have
been manufacturing Derma roller / Dermapen / Permanent Makeup Device for some Top Medical
Groups from Spain, Korea and Germany with the term of OEM since the year of 2009. Our company
has got independent export rights. Thus, we can distribute several kinds of Derma roller / Dermapen /
Permanent Makeup Device to clients. All of our derma rollers have got European CE certifications.

• Our Principle: "Credibility Supremacy, and Customer First"
• Our Promise: "High quality products, and Excellent Service"
• Our Value: "Being Honesty, Doing the Best, and Long-lasting Development"
• Our Aim: "Make you to be beautiful and you love"

FAQ

Q1: How about the warranty period?
A2: Our products have a 6-12 months warranty period, and we provide remote repair instructions or free repair services
for our products during the warranty period. If the situation is serious, we can also replace the product for the customer
free of charge.

Q2: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best
materials.Product inspections are also carried out during the production process to prevent production irregularities.We
have a strictly quality inspection department. Our engineers will carefully check and test the machines many times
before we deliver them to you.The final inspection of the finished product will be carried out in a comprehensive
inspection before being shipped for packaging.

Q3: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. If you need to order a large
number of products, please contact us, we can give you a more competitive price. We will choose different
transportation channels according to the actual situation.

Q4:Will you teach how to use the machine ?
A5:Yes, we can provide a detailed user manual and an instruction video for you. It is easy to operate by anyone with the
instructions. Besides, 24 hrs/7days per week online consultant service will be ensured. Your problem could definitely be
solved asap.

Q5: Will there be extra accessories?
A6:We will equip a small number of accessories according to different products, and customers can also replace free
accessories according to actual requirements. If you need more accessories, you can buy from our company. In
general, we are all recommended to use the accessories at one time. We will not be responsible for any damage
caused by improper use of the accessories.

Q6: How about the MOQ?
A7: We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If
you need samples, we will give you the right price.

Packaging&Shipping

ICE ROLLER Regular Packing

Product NO.	Carton（cm）	Weight（kg）
I1L/I2L ice roller	50 pcs/（47*41*32）	12
I2M ice roller	112 pcs/（49*34*24）	10